Although content of our social media sites is maintained by Blue Cross, Blue Cross does not control the security and/or privacy practices of these external social media sites. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. Use the link below to find your local BCBS company's website. The Alabama Blue app helps you manage health information and your coverageanywhere, anytime. bluecross blueshield alabama customer service phone number valid Username & Password. Claim Number ************* 1310 G Street NW, Suite 900 Washington, DC 20005 The following documentation provides guidance regarding the process for appeals. Dr. ****** should be showingas an eligible provider in your network within 30 days.We hope this information has been helpful.Sincerely,Customer ServiceJune 9, 2022, Name of Patient: Mr. *******Contract Number: ************. any hardship this matter may have caused you.Sincerely,Customer Service, **** ************ **** **** ****** *********** ** *****Name of Patient: **** *******Contract Number: ************Dear **** *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. Step 1: Start your internet browser, and then go to the official bluecross blueshield alabama customer service phone number website. Member Discounts Take advantage of member-only discounts on health-related products and services. Precertification. If you want to stay on the Blue Cross website, click "Cancel.". Please review the terms of use and privacy policies of the new site you will be visiting. Care Management Programs. The dedicated Mental Health/Substance Abuse services phone number is available to parents and providers 24 hours a day, seven days a week. GetDirections. Someone will get back to you within two business days. Some areas of our site may provide links to other external sites that we don't own, control or influence. Our Customer Service team provides a platform for learning how to effectively serve our members as the voice of the company by upholding our reputation as the Caring Company. Please consult your physician for diagnosis and treatment options. From October 1 through February 14, we are available 7 days a week. Your member ID card is your key to using your medical plan benefits. The estimated base pay is $43,102 per year. We have always had health coverage (Medicare) and supplemental insurance (BCBS of Alabama), and we have paid our monthly dues diligently, so I am not sure why we are under this much pressure from **** ******** ******* to pay the remainder of this medical expense. BBB Business Profiles may not be reproduced for sales or promotional purposes. Special Education Paraprofessional (ESSER III). 1-205-220-2100. By clicking "Accept", you are acknowledging that you are eligible for C Plus Plan F and would like to continue with the enrollment process. Birmingham, AL 35244. Heres everything you need to know about it. DirectlyApply estimates this role should be paying an average of $18.00 per hour based on similar jobs posted in the last 30 days. BBB is here to help. myRx Planner assists in staying compliant with prescribed or directed dosages for you, family members, those you care for, and loved ones. I paid for these 2 counselling sessions out-of-pocket for a total of $161.72. Dr. ****** should be showingas an eligible provider in your network within 30 days. Information contained in the external sites is not endorsed by BCBSAL. Please make sure you select the appropriate form to address your . You may also visit them online atBCBSAL. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. Know Your Rights and Responsibilities | EEO Policy, ADA Accommodation, and Pay Transparency Disclosure, EEO Policy, ADA Accommodation, and Pay Transparency Disclosure. Yet, we do not rest on past achievements. . Visit Blue365. Keep track of your moods, kicks, weight, and more! The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Blue Advantage (PPO) members call 1-888-234-8266 (TTY 711), 8 a.m. to 8 p.m., seven (7) days a week. The Public Health Emergency (PHE), currently in place as a result of COVID-19, will end on May 11, 2023. So not only was I lied to and told that my primary care physician was added onto my card but I was billed for services because not only did they not add the primary care physician theyre telling me they cant go back in the service so whats the point of me paying for insurance if youre not going to pay for the services and the lady I spoke with all the phone today ****** was super rude to the point where my Blood was boiling I cant wait until the market place opens back up so I can get this insurance switched over immediately Ive never had a problem with Blue Cross before but this is ridiculous and the customer service is subpar. When you apply for coveragevia the Marketplace, they determine your effective date as well as your cancellation date. Be Sure to Pay Your Premium Before You Renew To make your renewal process faster, your premium for the previous coverage year must be paid before coverage will be renewed. Find out how much you should be earning in Alabama. Blue Cross & Blue Shield Of Alabama specializes in Hospital And Medical Service Plans. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to visit one of our social media sites. To access specific information about your coverage, EOBs, prescriptions, paying a bill, or any other questions related to your individual or group health insurance . The customer service department has been dismissive and I have been getting the run-around. You were advised to allow24-48 hours to review and approval was granted on Monday, February 13, 2023. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. Some areas of our site may provide links to other external sites that we don't own, control or influence. Average Blue Cross and Blue Shield of Alabama hourly pay ranges from approximately $13.78 per hour for Social Work Supervisor to $17.61 per hour for Help Desk Analyst. GROUPACCESS for Employers Check out the changes and updates to our plan in 2023. myBlueCross is operated by Blue Cross and all privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. The above claim processed correctly and you were 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Box 303017 Montgomery, AL 36130-3017. Why can't **** Cross/**** Shield of Alabama's customer service do the same? Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x. If youve got top-notch communication skills, enjoy helping others, and have a passion The site is operated by UTIC Insurance Company and all of UTIC Insurance Company's privacy and security policies regarding the confidentiality and protection of your personal health information apply. Official Site: https://www.bcbsal.org/web/contact/index.html. If you want to stay on the Blue Cross and Blue Shield of Alabama Medicare website, click "Cancel.". As a matter of policy, BBB does not endorse any product, service or business. Alabama Blue mobile is now available for your Android devices intended for use by all Blue Cross and Blue Shield of Alabama members. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Search the D&B Business Directory and find the Blue Cross & Blue Shield of Alabama company profile in Gadsden , AL . If you want to stay on the Blue Cross website, click "Cancel.". 99443. We have contacted BCBS of Alabama NUMEROUS times and have documented and accounted all of the dates and names of representatives that we have spoken to. To continue, click "Accept". Click on it. Treatment Cost Estimator Well guide you through the process. If you want to stay on the Blue Cross Medicare products website, click "Cancel". Policies & Guidelines Review Blue Cross and Blue Advantage medical and pharmacy policies or comment on draft policies. We'll consult with you to find the optimal solution tailored to your unique workforce and business objectives. I have been getting the run-around with the *************************** of **** **********************/ **** ********************** of **********************. As I meet criteria 2. Birmingham, AL 35244. www.bcbsal.org. Any changes toyour contract are made with the Marketplace and they provide that information to Blue Cross and BlueShield of Alabama. Dear ********************:We have been contacted by the Better Business Bureau regarding your complaint about the priorauthorization for a medication that has been recommended for youBased on our review, an appeal was received on Friday, February 10, 2023. 450 Riverchase Parkway East Dear Mr. *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. No one, to my knowledge has reached out to Dr ******s office to help rectify the situation, 1-800-248-2342 1-205-988-2245. The protection of your privacy will be governed by the privacy policy of that site. 2010 CLUB DR STE 100 GADSDEN, AL 35901 **** Cross **** Shield of Alabama denied payment while there were issues with them getting my Cobra benefits straightened out. This app is available to all expectant mothersmembers and non-members. http://www.fepblue.org. AlabamaBlue.com is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Don't have your card? Create your birth plan with instructions for labor, delivery and post-delivery, Read daily tips and keep a running journal, Create checklists and maintain doctor appointments. Everything you need to enroll in a Blue Cross plan, Search your prescriptions to see which plan meets your needs. This link takes you to another web site. Visit the Career Advice Hub to see tips on interviewing and resume writing. provides a platform for learning how to effectively serve our members as the voice of the company This didn't make sense as this was early November and I don't use this provider anymore so what are the chances of them reimbursing me? The Blue Cross Blue Shield System is made up of 34 independent and locally operated companies. Call 1-855- a.m. 8 p.m. Central Time, Monday through Friday. 2023 Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross Blue Shield Association. Sign in to save Claims Research Associate at Blue Cross and Blue Shield of Alabama. Search Job Postings Our Corporate Values Watch Careers Watch To continue to this website, click "Accept." Need some help deciding which plan is right for you? Phone ************** Dun & Bradstreet, Inc. 2023. When you register for myBlueCross, you gain 24-hour access to personalized information. MAIL US Corporate Office Address 450 Riverchase Parkway East Birmingham, Alabama 35244 Call 1-855-890-7416, 8 a.m. - 8 p.m. Central Time, Monday through Friday. Our competitive landscape shows how this business compares to similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. Get on-the-go access to health information and tools available on your smartphone or mobile device. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. the providers office and Do your customer service reps even care about their clients? I had to speak to a customer service department on yesterday (a totally different business) and their customer service was so superb, helpful, and professional it almost made me cry. Already registered? However, weare granting a one-time exception to change your effective dates for both your health and dental contractsfrom January 1, 2023, to February 1, 2023. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. Cons Management is quite poor! Track your pregnancy and baby's development to ensure the best possible health during pregnancy. We have religiously paid our monthly dues to BCBS of Alabama. Temporary Addition for the PHE for the COVID-19 PandemicAdded 4/30/20. Sometimes you will need to enter your username or email. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Prime is our business associate and is an independent company that provides pharmacy benefit management services to Blue Cross health plans. of Patient: Mr.********Contract Compliance Office We contacted General Inquiries. The IRS no longer requires us to automatically mail Form 1095-B to members. You are about to leave Blue Cross and Blue Shield of Alabama's website and enter a website operated by HealthEquity. Online access for our members is free, easy and secure! The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Group Number Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. After more than 6 calls- resulting in being told to "wait for a response", a live agent actually told me "don't get seen by a doctor". Since I was still covered by my employer plan, I would like the premium I paid for the health and dental through the Federal market place REFUNDED. We are now being harassed by not only **** ******** *******, but also their internal collection agency for the remaining amount of the medical expense. In this case, the Marketplace has advised ** that they will not change your contractseffective date from January 1, 2023, to February 1, 2023. Plus, Baby Yourself Maternity Program members get exclusive features such as access to a personal nurse and prenatal gifts. To continue to our Commercial website, click "Accept." Clearly unprofessional and not helpful. Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays) . 20 complaints closed in the last 12 months. BBB Business Profiles are subject to change at any time. Features for members only (Member login . Blue Cross and Blue Shield of Alabama has an established appeals process for providers and physicians. The Blue Cross and Blue Shield Association does not have access to member information. Blue Cross and Blue Shield of Alabama have not specified a salary for this role. I can't get a supervisor or manager on the line to even explain the situation. ********XXXXXXName I would like a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.I have tried to resolve this by phone with BCBS of Alabama, but they have pointed me towards the federal market place which then refereed it back to BCBS of Alabama. been advised that heir refund When you select the option to speak to someone it disconnects the call. By continuing to use this website, you consent to these cookies. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about our Dental Plans. as Dr. ******* ****** is a preferred dentist. Save my name, email, and website in this browser for the next time I comment. Customer Service professionals have also rated Blue Cross and Blue Shield of Alabama with a 4.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.1 rating for career opportunities. on 2/9/23 BCBS denied a prior authorization request even though I met the requirements. We are in the people business, and our corporate values reflect this. If you have any questions while considering your Medicare choices and related issues, here are some additional sources for information: Blue Cross and Blue Shield of Alabama, an independent licensee of the Blue Cross and Blue Shield Association, has a contract with the Centers for Medicare & Medicaid Services (CMS) that is renewed annually, and availability of coverage beyond the end of the current contract year is not guaranteed. . Blue Cross and Blue Shield of Alabama They indicated they would go back to the provider and pay them anyway and I had to get my monies from that provider. bluecross blueshield alabama customer service phone number Guide, bluecross blueshield alabama customer service phone number Tips, Step-by-Step Guide to bluecross blueshield alabama customer service phone number, Forgot bluecross blueshield alabama customer service phone number password, People Also Searches bluecross blueshield alabama customer service phone number, https://www.bcbsal.org/web/contact/index.html, Bluecross blueshield fitness centers 24 hours, Bluecross blueshield fitness center discounts. As a CHA representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. agreed to issue you a refund in the amount of $***. I was told to miss important health procedures. Insurance coverage has been canceled several times although the premium had been paid. Visit DandB.com to locate more business profiles. Under the contractual agreement You will receive notice when necessary. I have Blue Cross Blue Shield of Alabama's Blue Advantage Plan and been trying for a precertification for an *** on my lower back for over 3 weeks and have yet to get their approval.. Blue cross pre-certifications are handled by a third party named AIM group. Access2Day Health Locations - Find the nearest location for rapid inpatient and outpatient care; . I submitted a medical claim that I paid out of pocket for 2 counseling sessions. Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. Contact Customer Service: In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. Click the link in the email we sent to to verify your email address and activate your job alert. It is fast, easy and always available. They don't even try to assist. You may also visit them online at . We use cookies on this website to give you the best experience and measure website usage. You are leaving the Blue Cross and Blue Shield of Alabama Medicare products website to log into myBlueCross, Blue Cross and Blue Shield of Alabama's member website. Average Blue Cross and Blue Shield of Alabama Customer Service Representative yearly pay in the United States is approximately $33,281, which meets the national average. If your ID card is not available, you may use one of the Customer Service telephone numbers below. Blue Cross Blue Shield Global Current Members I would like BCBS to approve the prior authorization per their criteria. Step 2: Next, locate the Login button at the top-right corner. BCBSA employees work in our offices in Chicago and Washington, D.C. Blue Cross Blue Shield Association (BCBS, BCBSA) is a federation, or supraorganization, of, in 2022, 34 independent and locally operated BCBSA companies that provide health insurance in the United States to more than 115 million people.

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