Bins collections are managed by your district, borough or city council. No. Garden waste must not be bagged, it should be placed loosely into your brown bin. South & East Lincolnshire Councils Partnership. When payment has been made for the garden waste service, you will receive one sticker for each bin you have paid for. If you already receive helpin the way of assisted collections, you will automatically get help with your garden waste bin when you subscribe. We also recommend you write your house number / house name on the front of the bin, this allows our CCTV to see your bin being emptied and helps deal with enquiries relating to damage or missed collections. Simply hand your bill to the cashier with your payment. You will receive an automated email notification to confirm this to the email you supplied us with when signing up to the service via direct debit. We accept no responsibility for personal agreements made between neighbours. You should clean this area thoroughly with hot soapy water and allow it to dry before you apply your sticker. . It is not an acceptable alternative and we will take enforcement action against anyone caught doing it. No refund will be given. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. Payment for the service is required every year in advance of the service being delivered. Yes please grass cuttings, weeds and dead plants, twigs and small branches, hedge clippings, cut flowers and house plants, shrub prunings, leaves and the contents of hanging baskets. You can also take your garden waste to the Household Waste Recycling Centre at Bittern Way, Wyberton for free. Collection schedule However, there is an outstanding 12.5% that either didn't respond or voted 'No', including the FACT that there are thousands more residents who weren't asked their views, as Boston has a much larger population than just 2000. These optional cookies won't be set unless you enable them. The Council's terms and conditions are as follows: That you place appropriate garden waste into your brown bin. We do not receive any income from the sale of compost, we only collect it as the Waste Collection Authority. At that time, we asked for a one-off payment to cover the cost of purchasing a brown bin.". Please also complete the form if you're moving out of our area and wish to cancel your garden waste bin. Please note that to be entered into the draw, you will need to sign up online on or before Sunday 30th April 2023. The service remains 45 for the first bin and 20 for any additional bins to be serviced, the same charge as last season. We will need one of the properties to register and make payment and this will be the property we will communicate with. Our online payment system for the garden waste collection service 2023/2024 is now live. At 40, the North Kesteven Garden Waste Collection Service continues to be good value for money. The budget report had been taken through the Corporate and Community Committee on the 17 th January . We need to ensure collected residual waste (green bin) has not been contaminated. We will not empty any bin(s) that does not display a valid sticker or where the sticker cannot be clearly seen by crews at the time of collection. Our collection vehicles are also fitted with CCTV cameras and we may carry out checks on bins which have been reported as missed, we do this to make sure our resources are being used effectively and that we can respond to enquiries more effectively. Not all properties in Hartlepool are suitable for a garden waste collection service. The chargewill commence in April 2023, and we will begin to take payment from residents who wish to participate in the scheme in advance of this date. They cost 42 to buy. You may need to register for an online account. If your original brown bin is damaged through your neglect or misuse or by wear and tear e.g. There are appeal rights if you consider you are not liable to pay council tax. If you pay by debit or credit card, you must renew the service every year. Once you've paid, we will send out your new bin . You can share only one bin with a neighbour if you both only have need of half a bin or less and have entered into a separate private agreement to share a bin and the costs of the service with a neighbour. Find your bin collection date. We may change your collection day at any time. To pay by Standing Order or Online Banking, contact your bank. These optional cookies won't be set unless you enable them. Allow five working days for your payment to reach us. This includes the introduction of an annual 32 charge for brown bin collections, bringing the Council in line with many other local authorities. Missed collections can be reported by completing our online form or by calling 01429523333. If subsequent bins are paid for, they will be charged at 20 per bin. As published by Boston Borough Council itself, "In 2012 we introduced a separate kerbside collection service for garden waste to reduce the amount of waste being taken to landfill. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. You can use your existing brown bin or there is a 40 charge for the purchase of a new bin. Enter your postcode and click 'Find further information' to pay for our garden waste service. At our discretion we will replace your bin free of charge for only one occasion. This may be a different day from when your green and grey bins are collected. Unfortunately we are unable to give a refund should you decide part way through a service you no longer need it. Direct Debit. National World Publishing Ltd. All rights reserved. You have agreed for Boston Borough Council to collect your garden waste and to comply with the Council's terms and conditions below in respect of this service. The chargein 2023 is 32for 8 collections. You will pay the Council an amount of 45 for a first bin of garden waste collected . No, we will notcollect any additional waste placed next to or on top of your bin. You will then need to pay an annual collection charge. Unfortunately we cannot give a refund to someone else without satisfying the necessary legal requirements. Those who are able to return the stickers please do so, if you are unable to do this please destroy the extra stickers. If we miss your bin, please report it to us on 01205 314200. Should you experience any problems using this service in the first instance you should contact our customer services team via telephone on 01205 314200 during office hours. If waste is detected, the system will automatically re-lift the bin and shake it a number of times to try and empty all the waste. Please ensure the bin lid is closed for collection. The only scheduled dates for non-working days in the 2023 bin collection calendar are Christmas Day, Boxing Day and New Year's Day. South & East Lincolnshire Councils Partnership, Lincolnshire Council Councils dedicated page. Your garden waste collections will then resume 19 February 2024 until 31 March 2024. 34 for an additional bin. If your bin is damaged, email us to report it at or call us on 01205 314200. This offer covers the collection of one bin free of charge for one year. No, if you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each additional bin and payment will be valid until the 31st March the following year. If you don't have a large garden, an alternative way to deal with your garden waste is home composting. South & East Lincolnshire Councils Partnership, Because you are not the resident or owner. Genuine missed collections are rare. The environmental benefit of undertaking year-round collections would be outweighed by the fuel used by the vehicle, given the small amount of garden waste that would be collected. If you wish to make a complaint about the service, you should contact us via email at gardenwaste@boston.gov.uk or via telephone on 01205 314200 or by completing the online form by visiting www.boston.gov.uk/complaints. Once you have subscribed for this service, it will automatically be recorded in our system which can be accessed by ourgarden waste crews. Talk of waste! These optional cookies won't be set unless you enable them. being overloaded or due to age, the cost of replacement will be chargeable to you at 40. Therefore, we are advising that these folders should be checked and the addresses should be added in your mail applications as a 'safe sender', if you do not get your receipt as quickly as usual, before you contact our Offices. For 2023, we will collect your garden waste on alternate weeks, either on your green bin week or recycling bin week, between week commencing 03 April 2023 and week commencing 24 November 2023.Your garden waste collection will then resume 19 February 2024 until 31 March 2024. To sign up for garden waste collections, you first need to buy a brown bin. We consulted with existing users of the service and 87.5% of respondents said that they would rather pay for the service than lose it. The contract is with you as the purchase of the service. Sign up and pay via a one-off online card payment. Your payment card details are directly processed by the Payment Management Division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected nor accessible by the Council. As this is a new email address, it may be the case that the receipt for your payment email may end up in junk or quarantine folders. Our collection crews are instructed to only collect brown bins which display a valid garden waste sticker. Swale Borough Council. Home Bins, Littering and the Environment . If you die during the period you have paid for the service, then a pro-rata refund for the annual service charge only will be made to your estate, or to an individual who has been identified as being granted probate. You can do this online by visiting or by calling us on 01205 314200. SignUp Now If you sign up online this year by Sunday 30th April 2023 then you could be in with a chance of winning the years' service for FREE! Please do not add any extra characters or digits as this may prevent us from allocating your payment correctly. If we do this, we will notify you providing details of when your new collections will be. I rang the council and was told that this was an error by the people sending out the information. It was said by a member of staff at Boston Borough Council during a telephone call to a resident in Boston on 8th April 2016, that only 2000 people in the borough had been polled in regards to the brown bin emptying payment. Customers who have received multiple yellow stickers will only be charged for the service they have requested. These optional cookies won't be set unless you enable them. Direct Debit form If you want to create a new account you can use our help page to guide you. UK Shared Prosperity Fund. Please present your bins at the kerbside with the handles facing outwards on the night before your collection, or by the latest 5.30am on the morning of your collection. Since the chargeable garden waste collection service was first introduced, the Council has not experienced a reportable link between the charge and an increase in fly tipping of garden waste. Search swale.gov.uk. South & East Lincolnshire Councils Partnership. You may make a variety of payments using this secure site with most major credit or debit cards. Alternatively, if you are the bank account holder, call us on 01205 314200. You'll need to pay 55 to renew your garden waste subscription. You can report a missed bin by emailing or calling 01205 314200. The new garden waste season for 2021/22 . If you bin hasnt been emptied it may be because it contains the wrong items or its too heavy. Simply complete the All you have to do is sign up to the garden waste service online through a one-off card payment by clicking the following link and completing the online form. To make a booking, visit Household Waste Recycling Centre | Household Waste Recycling Centre | Hartlepool Borough Council or call (01429) 523333. (PDF) Boston Market UK is again this year joining other markets across the country taking part in Love Your Local Market. Bins need to meet specific standards and be of a quality and type suitable for our bin lifts to empty them safely. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. There are no refunds after this period. At that time, we asked for a one-off payment to cover the cost of purchasing a brown bin. Please leave your bin at the kerbside so that we can collect it. Lincolnshire County Council is charged by the end processor for each tonne of garden waste tipped, this is referred to as a gate fee. Our website uses necessary cookies to assist with your use and navigation of the site. The scheme was very successful with over 15,500 households taking part. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other Council Invoices' link to make your payment and follow the on-screen instructions. Housing benefit overpayments. If payment is not made by the date due for any reason, we will withdraw your service. If a green bin is found to contain garden waste, it will be rejected and will not be emptied. You think a mistake has been made in calculating your bill. Regardless of the above, you decided that in April 2016 you would put a yearly 30 charge in place for residents to have their garden waste brown bins emptied. Regardless of the above, you decided that in April 2016 you would put a yearly 30 charge in place for residents to have their garden waste brown bins emptied. If you move to another address in the Boston Borough area, you can take your brown bin(s) with you. For information about missed bins, bulky waste, garden waste, and to request a new bin, visit: Boston Borough Council; East Lindsey District Council; City of Lincoln Council; North Kesteven . Top tip: To try prevent grass cuttings from getting stuck at the bottom of the bin you can place a small amount of newspaper in the bottom of your bin as a liner. 87.5% of those 2000 residents said 'yes' they were happy to pay. Garden waste is collected from subscribed properties once every four weeks during the collection season. Whenever we need to update you on waste and recycling, you can now receive this information direct to your inbox. These optional cookies won't be set unless you enable them. Leaves. Fine I stuck the sticker on my bin and acknowledged the recite. Options are available which allow you to pay by weekly, fortnightly or 4 weekly instalments. Yes, we are not able to empty bins which have not been supplied by us. All online card payments are protected by Secure Socket Layer (SSL) with an encryption key length of 128 bits, which is the highest level commercially available. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. All councils are currently being affected bysignificant inflationary pressures, including higher energy bills. All personal information will be processed in accordance with the current Data Protection Legislation and you have the right to see records relating to yourself and to ask that they be amended where they are inaccurate. Only authorised personnel may access this information. We are responsible for the sweeping, litter picking and general cleansing of our land and public adopted highways, including emptying litter and dog waste bins and removing dead animals. One resident wrote to us to say: Two weeks ago I paid the fee to have my brown garden waste bin emptied and received the bin sticker and eight double sides of printed pages of information to go with it. Outside of office hours you may email the credit control team. If you pay for more than one bin to be serviced, you will need to apply a sticker to each bin. Moving within Stafford Borough - you can transfer your brown bin permit free of charge, just let us know the new address and the moving date by contacting 01785 619402 or info@staffordbc.gov.uk. As part of its 2023/24 budget, the Council has agreed a package of measures to address the situation. Our website uses necessary cookies to assist with your use and navigation of the site. If you're moving address you should take your garden waste bin with you. Collections will then resume on Monday 22nd February until Wednesday 31st March 2021 for the 2020/21 season. Sign up now! If the contents fail to empty fully during collection we will not return to collect any waste which remains in the bin. Click below to find out more about the help available from the Council and other organisations. If your bin is due to be collected, leave it out as usual. No. It is our practice to regularly assess levels of service take-up and cost-recovery, with a further review scheduled next year. We may check in-cab technology and CCTV to verify a bin has been missed. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. For 2023, we will collect your garden waste on alternate weeks, either on your green bin week or recycling bin week, between week commencing 03 April 2023 and week commencing 24 November 2023.Your garden waste collection will then resume 19 February 2024 until 31 . The refund will be pro-rata from the next whole month after the date of death. Fly-tipping is a criminal offence with a maximum fine of 50,000, offenders can also receive a custodial sentence. For example: If you are unhappy with the way you have been charged or do not feel you have received a satisfactory answer to a previous enquiry, you should write to us with all the relevant details, so we have the opportunity to reconsider the case. As part of this process, we have had to temporarily suspend the direct debit system. Our crews will check bins which they suspect may have garden waste, they will do this by observing bags or loose garden waste, particularly at the bottom or middle of the bin. Our website uses necessary cookies to assist with your use and navigation of the site. They will also need our bank details, which are:Sort Code: 40-12-30Bank Account Number: 41644750. We use Secure Socket Layer (SSL) technology, a standard supported by most major internet browsers. For 2023, we will collect your brown bins on alternate weeks either on your green bin week or blue bin week, between 03 April 2023 and week commencing 24 November 2023. Angry Boston residents have contacted The Standard after receiving multiple stickers for their brown bins. Report a missed bin collection. You can pay your bill by debit card using our secure Pay Online facility - link below in Useful Pages. We are currently working on introducing a new payment system to make it more accessible and efficient for our customers. Your garden waste (brown) bin won't be emptied until the correct year's sticker is displayed. Most local authoritieshave already brought in charges for garden waste collections and there is no evidence of an increase in fly tipping. Click on this link for more informationgetcomposting.comor you can take your green waste to one of the County Council'sHousehold Waste Recycling Centres. We will not return to collect bins which have not been presented on time. A recollection for any missed collections may be made where possible, however, these are not guaranteed if the reason for the suspended service is outside of our control. Wheeled bins subscribers will receive a new sticker with a unique reference number that will replace the old one whilst residents using sacks will not receive stickers this year. A refund will not be given to someone who has not satisfied the necessary legal requirements. We will empty brown bins displaying a valid sticker 20 times alternate weekly between March and November, but we do not empty brown bins during December and January. If you do not have a brown bin, you should purchase one from the Council at a cost of 40 for this purpose. We collect your garden waste and take it to a waste transfer station, it is then loaded into trailers and transported to an end processor for composting. Please note: We aren't able to offer part year subscriptions. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. Due to pressures placed on our budgets as a result of austerity measures, it simply became unaffordable to continue to provide the service without a charge. To find your Councillor or to view minutes, meetings and agendas please visit the North Yorkshire Council website. Should BBC decide to not scrap the yearly payment and assume that residents will discard of their own garden waste accordingly at the local landfill site, and consider the consequences that this will -, *increase the amount of waste going to landfill, *increase the chances of unwanted vermin, i.e Rats, Mice etc, You have failed to take into account all your residents views in regards to this yearly charge, including the consequences of not having bins emptied, which includes as follows -, *residents told at time of bin purchase that it was a "one off payment", *whether they agree or disagree with the new yearly 30 charge, *can they afford to pay the yearly charge, *residents who cannot pay for whatever reason are now left with unusable bins, which the council refuses at this time to refund, *are all residents able to discard of their garden waste themselves at the local landfill site. If you paid by debit or credit card last year, you can choose to pay by direct debit this year and your next payment will then be taken in April the following year. Before applying or renewing please read our subscription terms and conditions. No. Twigs and small branches. If you have presented your bin for collection by 5.30am on the morning of your collection and we genuinely miss this, we will return to collect your bin as soon as operationally possible. Main Switchboard Telephone - 01205 314200. Please note: All bins need to be presented for collection by 5.30am on your collection day Garden waste. If your bin becomes damaged by us as a result of our neglect or incorrect handling or by defective equipment, we will either repair it or replace it free of charge as soon as is reasonably practical. The report covered Blue and Green bin replacement charges only. Boston Borough Council (BBC), as also stated above, said that they introduced the "kerbside collection service for garden waste to reduce the amount of waste being taken to landfill". Welcome to Boston Borough's Waste and Recycling page We hope you will find all the information you need on Waste and Recycling in the Boston Borough area here. See our tips on how to reuse your unwanted bin. If you sign up part way through the season, you will still be charged the same fee. too heavy, or due to age, the cost of repair or replacement will be chargeable to you at 40. You can contact us by emailingwaste.management@hartlepool.gov.uk or by telephoning01429523333to cancel the service. Pleasecontact us on 01429523333. Garden wastes accepted for collection include grass cuttings, hedge/tree cuttings, weeds, pruning's and leaves. You'll need to subscribe to receive garden waste (brown bin) collections. Lincolnshire County Council as the Waste Disposal Authority is responsible for the disposal of garden waste. You need to pay by 1st April 2023 to receive the garden waste collection service for 2023/2024. It no longer goes to environmentally-unfriendly landfill but to the Energy from Waste Plant in North Hykeham to generate electricity. You might want to consider selling your bin on sites such as Facebook buy it sell it swap it, streetlife, eBay or other similar websites designed for private selling. This will cover garden waste collections made between 3 April 2023 to 31 March 2024. You willreceive a written response, giving you the decision made and the reasons for that decision. Use this service if you need us to regularly collect garden waste like grass cuttings and leaves. Please contact us on 01429 523333 to inform us of your new address. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. No thanks Anything not included on the Yes Please list above, which includes, but is not limited to, general waste, food waste, plastic or plastic packaging, vegetable peelings, egg shells, tea bags and coffee grinds, large items of garden waste (tree trunks, soil and rubble), dead animals, pet bedding, animal excrement andnappies. To continue providingthis service, we now have to introduce a charge. You can compost your garden waste in your own property, for more information on how to do this visiting Lincolnshire Council Councils dedicated page. Search fees. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. We use: GOSS for the electronic form, Data Graphic & UK Mail for printing, Capita for card payments. No, but you can transfer your subscription to your new property. Direct Debit is simple, convenient and a secure way to pay. Bereavement services. Whilst we will endeavour to collect all unwanted brown bins within a reasonable time, this will be dictated by the number of requests that we receive, and we may be required to temporarily suspend the brown bin removal booking system, depending on demand. Occasionally, if garden waste has become so compacted in the bin, particularly at the bottom, no matter how many times the bin is shaken, the waste will not come out. These are private arrangements and we are unable to be involved in this. 1 May. You can also register here, by calling (01429) 523333 or by calling into the Civic Centre. If you are still unhappy, you can ask for your case to be referred to the council tax ombudsman. If you do not notify usof your change of address, we will not be able to collect your bin. Customers will automatically be entered into this prize draw when payment has been made. Pay by cash, free of charge at any PayPoint station. Residents can sign up from 1st March 2023, either on-line, over the telephone on (01429) 523333or in person at the Civic Centre. You will also be provided with a reference number and a sticker for your bin, which will confirm you have paid for collections. What a waste of money also.. There is less than one month to go until the Boston May Fair returns, where the Showman's Guild arrive to take over the Town Centre with their variety of fairground attractions. The easiest way is to register and pay online. Winners will be announced shortly after this date. The competition is not open to employees or members of Boston Borough Council or their immediate families. The charge for collection remains at 45 to empty a single bin, the same as last year, and there is a one-off charge of 25 per bin for new customers and those who want an extra one. Be a greener gardener and recycle your trimmings, cuttings, leaves and weeds using our garden waste collection service. David Medlock has joined a prestigious list of people and organisations to be awarded the Honorary Freedom of the Borough.

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