Giving back is an important part of the Apple community. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple benefits help further the well-being of our employees and their families in meaningful ways. Able to work on weekends as needed.. Youll need to be flexible with your schedule. This is in accordance with the Bureau of . At other times, you refer customers to support team members who get them up and running again. You may be communicating with customers over the phone, in person or through email. Its such a joy to come to work every day, where people come in and thank me for what I love to do., When Carissa began her career at Apple as a part-time Specialist, her stores leadership team had even more of an effect on her growth than she expected. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. In other roles, youll help customers bring their projects to life: You might troubleshoot with one person, show another how to retouch their photos, or even teach a child to code. They can also help businesses to develop and implement best practices for protecting their data. Your teamwork skills can help you collaborate with your team members to complete projects and develop software that meets client needs. At Apple, were not all the same. Apple is an equal opportunity employer that is committed to inclusion and diversity. Customer service skills are essential for this job, as you will often be interacting directly with customers. Ability to consistently deliver great customer experiences no matter what the situation. Apply to Technical Specialist, Expert, Apple Specialist and more! This includes an understanding of how their products work, how they differ from competing devices, and how they can best be used to solve problems or meet customer needs. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Apple Technical Expert Apple Inc. - City, STATE Worked with management to propose and implement proactive customer service solutions Verified data integrity and accuracy Collaborated with cross-functional teams and diverse colleagues to accomplish team objectives and serve customer needs When a customer needs assistance, you quickly assess their situation. This training is usually part of the onboarding process and may last for a few weeks. By helping Apple maintain strong relationships with customers, you are instrumental to our success. The tuition reimbursement program helped make that possible. Introduce yourself, and well get in touch if theres a role that seems like a good match. Drawing on his strengths as a natural teacher, hes found success in leading Today at Apple sessions in the store as well as virtual sessions online. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . To view your favorites, sign in with your Apple ID. an. Si continas recibiendo este mensaje, infrmanos del problema Technology specialists provide support services for technological systems, programs, and networks. Als u dit bericht blijft zien, stuur dan een e-mail Technical Support Specialist Job Responsibilities Installs, modifies, and makes minor repairs to computer hardware and software systems. pour nous faire part du problme. I went to graduate school for physics, so I knew I wanted to work in science and technology. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Here are three trends influencing how Apple Technical Specialists work. Description You're a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. Up front or behind the scenes, wherever you work in the Apple Store, youll have the chance to make a big difference for your customers, your team, and yourself. People come in with some incredible ideas for their projects, and they feel great when I help them bring those ideas to life. Where personal and professionalvalues meet. The work environment for an Apple technical specialist is usually in an Apple Store. To be successful as a technical specialist, you should demonstrate expertise in software and . We're creating something magical for the person who uses it. Serene wanted to work part-time while in college, and the Apple Store offered her that and more. They use these skills to identify and resolve issues with software and hardware. Its now my job to help them reach their career goals, here in the store or in another part of Apple. At Apple, base pay is one part of our total compensation package and is determined within a range. The entire store team benefits from your commitment to providing the best care for customers. Are you passionate about sharing your knowledge of Apple products? Note: Apple benefits programmes vary by country and are subject to eligibility requirements. There are approximately 121,151 job openings for technical specialists in the US job market currently. We will work with applicants to make any reasonable accommodations. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. In this role, you wont be expected to repair hardware. This trend is likely to continue as businesses strive to create a culture that is welcoming to all employees, regardless of their race, gender, or sexual orientation. Through my experience as a Technical Specialist, I grew to realize how much I enjoy working with technology and switched my major to computer engineering. Technical specialists work with network analysts to review, diagnose, and treat technical problems related to computer networking operations and work with software and hardware. We also take affirmative action to offer employment and advancement opportunities to all applicants. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. And thats our greatest strength. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . The need for more technical talent is a trend that is being driven by the increasing complexity of technology. Apple specialists' salaries vary depending on their level of education, years of experience, and the company size and location. message, contactez-nous l'adresse Learn more about the E-Verify program (Opens in a new window) . With a deep understanding of Apple products and services, you spend time mentoring team members and serving as a role model for your team. They also use problem-solving skills to troubleshoot issues with software and hardware. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. To become an Apple specialist, you need to have a strong technical knowledge of Apple products and software. Introduce yourself, and well get in touch if theres a role that seems like a good match. Truth is, I feel great, too. Apple is an equal opportunity employer that is committed to inclusion and diversity. Well provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Wenn Learn more (Opens in a new window) . Youre passionate about Apple, and you inspire and educate others about all that Apple has to offer. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelors degree in computer science, information technology, computer engineering or another closely related field. Apple specialists will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. Nafisah, Apple Store ManagerSanta Monica, U.S. When a customer needs assistance, you quickly assess their situation. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. questo messaggio, invia un'email all'indirizzo We offer the support youll need to thrive in whichever path you choosehere. Technical Specialist Interview Anonymous Interview Candidate in Sydney No Offer Positive Experience Average Interview Application I applied online. Ultimately, its about enriching customers lives by reconnecting them with what they love about their Apple experience. Hes since taken advantage of his teams support, including the coaching and mentoring that have brought his skills to life for today and tomorrow. pour nous faire part du problme. When a customer needs assistance, you quickly assess their situation. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Learn about the duties, responsibilities, and skills for A Technical Specialist . Copyright 2022 Apple Inc. All rights reserved. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Youll gain more technical expertise through mentoring from experienced Genius technicians, and youll grow professionally through development from store leadership. Melissa is learning about more than technology. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. You keep your finger on the pulse of innovation in business technology. During training, an Apple technical specialist will learn about the companys policies and procedures, as well as the products and services they offer. para nos informar sobre o problema. Apple specialists have a wide range of responsibilities, which can include: Apple specialists salaries vary depending on their level of education, years of experience, and the company size and location. When a customer calls for help, you quickly assess their situation. See if you qualify! When a customer needs assistance, you quickly assess their situation. Apple Specialist Salary & Outlook. Use your own creative talents to inspire customers. Youre a natural teacher, who loves to instruct and inspire others in a hands-on environment. Certifications & Licenses: Certifications prove your skills and qualifications to current and potential employers. Onze OTSI (Object Technology Solutions, Inc) has an immediate opening for IT Technical Support Specialist in Kansas City, MO (Onsite) Job Description Performs a wide variety of general maintenance and technical tasks (from least to more complex) in the support and maintenance of computers, laptops, tablets, mobile data terminals (MDT), printers, scanners, monitors, software applications, smart . In Apple Retail, we help each other grow within our roles and beyond them. Either way, you'll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. When customers visit the Apple Store, youll put your own passions to work to help customers bring their personal projects to life. United States Department of Labor. Programming of application code. Apple technical specialists can capitalize on this trend by becoming experts in security technologies such as firewalls and antivirus software. Montgomery Street, San Francisco, CA 94105 (555) 432-1000 resumesample@example.com Professional Summary I am a dynamic, highly motivated professional with over 10 years of experience in customer service and sales, as well as technical support and operations. Programming of database, filter and batch. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts.

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