https://www.aircanada.com/ca/en/aco/home/fly/customer-support.html You can also contact Customer Relations via email (also via the link above) ImportantName007 2 yr. ago When I put my reference number there, it says my case is closed. Information on scheduled and estimated departure and arrival times, delays and cancellations. 2 Answers. Beginning January 1, 2022, if your ticket was purchased directly from Air Canada, you'll earn miles based on the flight distance, branded fare, and the purchased fare class/fare class flown. Or does fully transferable mean something else entirely!! The Air Canada Travel Voucher was introduced on May 18, 2020 for customers who held tickets for flights that were cancelled on or after March 1, 2020. Refunds will be available for Air Canada tickets and Air Canada Vacations packages purchased before April 13, 2021 for flights cancelled either by the airline or by the customer for any reason. Nada. Any user can redeem ACCredit through the official website of this airline from the payment section. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106709623', '');}, 'log_autolink_impression');flight or even hotels, (even in Ireland). This is not a theory. Fares presented on the website are quoted by the Pricing Strategy of travel services, in circumstances like seat availability and demand it can be different. The airline has all the rules to reject or refuse to accept these coupons. The Air Canada Travel Voucher can be redeemed at, If the customer wishes to redeem an Air Canada Travel Voucher but applies a different currency, then the applicable rate of exchange will be based on the. seat selection, unaccompanied minor service, pet handling charges, change fees), Toward the purchase of air travel not offered and operated by Air Canada, Air Canada Rouge and Air Canada Express, As a method of payment for mobile bookings or at airports, On board for Air Canada Bistro or duty-free purchases, During any web, mobile or kiosk check-in process to pay for any fees or last-minute upgrades, When booking travel for a group of 10 or more, For hotel bookings, car rentals, and/or travel insurance, Toward the purchase of Air Canada Flight Passes, Air Canada Cargo products and services, Air Canada Maple Leaf Club memberships, To purchase an Air Canada Vacations package (excluding flight-inclusive packages to Mexico and the Caribbean only). Once your voucher has been processed and ready to be issued, you will be notified immediately. I am still waiting on a reply from Air Canada re my application for a refund as my direct route to Vancouver from Dublin was cancelled/suspended for this year. paid for by using an ACCredit will be refunded to the original ACCredit number. The links and other official resources used in this website is only for informative purpose and our main aim is to make things easier for the customers. ACCredits cannot be used for payment of air travel wholly over the services of any other airline, or for the payment of a flight pass or ticket which is part of a group booking. Entire branding is notable for significant purposes only and does not signify any involvement with any airline or organisation. Anyhow, that was nine weeks ago and I haven't received anything. Emailed several different departments and talked to an agent without success. Transferrable usually means they can be used by someone other than the named person they were issued to/for, if I remember rightly. No response.**. If the fee or travel option cost is greater than the balance of the eCoupon, please Air travel and ancillary services offered by Air Canada are limited to air transportation costs, change fees, pet-handling fees, unaccompanied minor GIFT CARD, e COUPON OR TRAVEL VOUCHER NUMBER. External site which may not meet accessibility guidelines. No, they cannot be used for ACV as they are not the same company, I don't use Aeroplan miles so can't say if that would be worth it or not. The branded fare is displayed as either Comfort (CO), Flex (FL) Standard (TG), or Basic (BA) when you purchase the ticket from Air Canada. For example, for hotel booking to Mexico and the Caribbean, use the Payment Information section on the check-out page. From the list of available flights on your trip date, choose any flight. If that, you would must received a confirmation email from [email protected] or [email protected] with the following subject line: 'Your Air Canadians Travel Eintrittskarte can arrived'. Has anyone actually received an Air Canada travel voucher? Wow you were lucky. The Air Canada Travel Voucher is not accepted as a payment method for bookings made via the Air Canada mobile app or for the payment of self-serve check-in options online. Electronic travel vouchers can be used towards the base fare when you purchase new Air Canada tickets for travel on Air Canada, Air Rouge and Air Canada Express. You will need to have your 15-digit eCoupon number and corresponding 4-digit Re: Air canada travel vouchers. Select your destination and the number of passengers. No, you cannot use the Air Canada travel voucher wholly for the service of other airlines. If so, you would have received a confirmation email from CustomerCare.ServiceClient@aircanada.ca or actravelvoucher@aircanada.ca with the following subject line: 'Your Air Canada Travel Voucher has arrived'. ACCredits are not credit or debit cards and have no implied warranties. You followed the procedure to the letter. Expedia Customer Support Team. Please note that if you received your electronic travel voucher as a form of compensation under the Air Passenger Protection Regulations, it does not expire, but you might need to call Air Canada Reservations to re-activate it if not used within one year from the date of issue. If it is lost, stolen, damaged, destroyed or used without authorization, the value will not be refunded. Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party products/services such as duty-free, Air Canada Bistro (e.g., food and beverages), hotel bookings, car rentals and/or Furthermore, customers who already opted for an ACTV or Aeroplan points will have the option to exchange them for a refund. Save. Air Canadas Vulnerability Disclosure Program. For that I am appreiative. Report inappropriate content. Alternatively, you may use. You can check the balance of your ACCredit by calling your local Air Canada Call Centre. What do I do? Air Canada reserves the right, and the eCoupon holder agrees, that Air Canada may at any time change the present Terms and Conditions or contract with another third party to administer the eCoupon program. I'm ready to start contacting media and government agencies. Indicates an external site which may not meet accessibility guidelines. Please check the rules! 1-888-EXPEDIA (1-888-397-3342)or 1 (613)-780-1386. Heres how: Provide proof of the form of payment used to pay for the seat or travel option, Include the details of your unused Air Canada eCoupon. eCoupons are not credit or debit cards and have no implied warranties. You can transfer the total or partial value of your electronic travel voucher to another person by calling Air Canada Reservations when you are ready to make a new reservation. I worry that say you accept the Aeroplan points and a lots of others who use this do also, What if Air Canada then devalue their Aeroplan points system. ACCredits are not redeemable toward the purchase of Air Canada Flight Passes, Air Canada Vacations products and services, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party Status of Air Canada flights by route or by flight number. Follow: Twitter; Facebook; . Air travel and ancillary services offered by Air Canada are limited to air transportation costs, change fees, pet-handling fees, unaccompanied minor fees, and applicable taxes or any other similar fee that applies to the purchase. I cannot use these vouchers as i now have no reason to travel on air canada. Additionally, if you have status with Air Canada, you get even more value, because I don't have to pay most of the fees and surcharges that others complain about. Once travel has been completed, fill out our Ticket Refund Application Form which may not meet accessibility guidelines. You can redeem them on the payment page under the payment summary section for reservations of Air Canada flights or related travel options. You may be surprised to hear this, but not all Air Canada flights will have WiFi on board. Flycoair shall not be liable for any error or inaccuracies, failure on the site, we always try to provide the best possible fares and deals for the customers. fees, and applicable taxes or any other similar fee that applies to the purchase. Air Canada Travel Vouchers: These vouchers are handy with the capability of using multiple times. You can also gain details about the Air Canada Travel Vouchers by contacting its official support team and getting help transferring these vouchers to anyone else as gifts. Surf a few options and select the desired flight. If I want to get flights outbound on June 1 and inbound on June 21, I can book the outbound flight a year ahead, but have to wait 3 more weeks to book the inbound flight a year ahead of that date. My assumption would be that you can give them to someone else to use, if you can't use them yourself, but I really don't know for sure. May 2020 flight from Tokyo to Boston cancelled due to covid, waited until July like the website said for the refund/voucher application. seat selection, unaccompanied minor service, pet handling charges, change fees), Toward the purchase of air travel not offered and operated by Air Canada, Air Canada Rouge and Air Canada Express, As a method of payment for mobile bookings or at airports, On board for Air Canada Bistro or duty-free purchases, During any web, mobile or kiosk check-in process to pay for any fees or last-minute upgrades, When booking travel for a group of 10 or more, For hotel bookings, car rentals, and/or travel insurance, Toward the purchase of Air Canada Flight Passes, Air Canada Cargo products and services, Air Canada Maple Leaf Club memberships, To purchase an Air Canada Vacations package (excluding flight-inclusive packages to Mexico and the Caribbean only). Reply Aug 16, 20, 4:28 pm Air Canada will notify you (the holder of the Air Canada Travel Voucher) of any changes by posting an updated version of the Terms and Conditions on.

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